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Frequently Asked Questions
We understand that our customers have unique needs and inquiries, which is why we have curated a list of the most frequently asked questions we receive.
How can I tell if there is a blockage in my drain?
Signs of a blocked drain may include slow-draining water, gurgling noises, foul smells, and overflowing water. If you experience any of these symptoms, it is important to contact a professional CCTV service provider like First Drainage Solutions to assess the issue and determine the best solution.
Do you offer emergency drain unblocking services?
Yes, we offer 24/7 emergency drain unblocking services to help quickly resolve any urgent issues and minimize any disruption to your business or home.
How often should I have my drains inspected?
It is recommended to have a drain inspection at least once a year to identify any potential issues before they become major problems. However, this may vary depending on the age and condition of your property's drainage system.
What is a pre-construction drainage survey?
A pre-construction drainage survey is conducted before any construction work on a property to identify any potential issues that may impact the drainage system. This survey can help prevent any costly and time-consuming issues arising during construction and ensure compliance with local regulations.
How long does a drain survey take?
The duration of a drain survey depends on the size and complexity of the drainage system. However, most surveys can be completed quickly within a few hours, and the results are typically available within a day or two.
How does CCTV drain survey technology work?
CCTV drain surveys involve inserting a high-resolution camera into the drainage system to inspect the pipes and detect any issues or blockages. The camera sends live video footage to a monitor, allowing our professionals to identify and diagnose drainage problems accurately.
Are your CCTV drain surveys non-invasive?
Yes, the CCTV drain surveys conducted by First Drainage Solutions are entirely non-invasive and require no excavation or drilling. Instead, we use state-of-the-art technology and equipment to access and inspect the drainage system.
Are your drainage services environmentally friendly?
Yes, at First Drainage Solutions, we are committed to minimizing our impact on the environment. We use eco-friendly drain cleaning products and dispose of waste and debris responsibly, ensuring that we do our part to protect the planet.
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